SheScan Booking Policy & Terms

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 All appointments must be scheduled online. Appointments are confirmed once booking is completed, the $20 non-refundable deposit is paid, and this policy is agreed to. 

Please bring:

• A valid, unexpired government‑issued photo ID

(Driver’s License, State ID, Passport, or Military ID)

• Any agency‑specific forms or ORI numbers required for your fingerprint submission
• Documents needing notarization (if applicable)

• A valid, unexpired government-issued photo ID is required at the time of service (Driver’s License, State ID, Passport, or Military ID).
• Bring any agency-specific forms or ORI numbers required for fingerprint submission.
• Bring documents needing notarization (if applicable).
• Failure to present valid ID will result in forfeiture of the deposit and the appointment will be considered a no-show.

A $20 non-refundable deposit is required to secure mobile appointment. The deposit will be applied toward the total service cost at the time of the appointment. No shows, late arrivals, or failure to provide valid identification will result in forfeiture of the deposit. 

• Appointments may be canceled or rescheduled with at least 24 hours’ notice.
• No-shows, late arrivals (20+ minutes), or failure to provide valid ID will result in forfeiture of the deposit.
•  All fingerprinting services are non-refundable once performed, regardless of the outcome.

•  Clients must provide a safe, clean, and accessible location for mobile appointments. Additional fees may apply based on distance or service area.
• If conditions prevent service completion, the appointment will be considered fulfilled and no refund will be issued.

SheScan provides fingerprint capture and submission services only. We do not guarantee acceptance, processing times, or results. All decisions are made solely by FDLE, AHCA, DOH, or the requesting agency.

By booking an appointment, you acknowledge that you have read, understand, and agree to this Booking Policy, deposit terms, and all preparation requirements.